Salesforce Marks One Year of Missionforce with Growth Across Government and Defense
Salesforce marked the one-year anniversary of Missionforce, its agentic platform for government, reporting that its defense sector business is growing 80% year over year and that the public sector has become the company's fastest-growing industry business at scale. The announcement highlights a 10-year, $5.6 billion-ceiling U.S. Army IDIQ contract, deployments at the Army HRC, Air Force 441st VSCOS, U.S. Department of Transportation, and TSA, and a new collaboration with OpenAI to support Missionforce workloads.
Key takeaways
Salesforce's defense sector business is growing 80% year over year one year after the launch of Missionforce.
Public sector has become Salesforce's fastest-growing industry business at scale.
Missionforce supports government missions across more than 30 countries, 60 U.S. federal agencies, all 15 U.S. Cabinet departments, all 50 states, and all six branches of the U.S. military.
The U.S. Army awarded Salesforce a 10-year IDIQ contract with a $5.6 billion ceiling to expand Missionforce National Security across the Army and Department of War.
The Army HRC selected Missionforce National Security to deploy AI-powered HR support for 9.2 million soldiers, veterans, civilian staff, and military families.
The Air Force 441st VSCOS deployed Missionforce National Security to support its $13.5 billion fleet of over 84,000 vehicles across nearly 389 global locations.
The TSA's Ace AI agent handles approximately 100,000 traveler conversations per month and resolves 96% of routine inquiries without human escalation.
Key metrics
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